Explainer Video Library
Above & Beyond
Please refer to the A&B Guidelines located under Quick Reference Guides in the main menu or select here to be routed directly.
No. Your points represent your individual achievements and therefore are not transferrable
HALO Customer Care Representatives are available to assist you by calling 1-888-598-4455 between the hours of 8:30 a.m. and 8:00 p.m. Eastern Time Monday through Friday or via email at werecognize@halo.com. For more details, please see the HALO Terms & Conditions link located at the bottom of the Above and Beyond website homepage.
Above and Beyond points do not expire. As long as you are an active employee with AHF, those points will be available to you.
For any A&B account-related questions, access issues, password resets, or account support, please contact TeamAHF@ahf.org directly for assistance.
Please note that the IT Department does not manage or oversee the A&B program and will not be able to assist with A&B account matters.
Fun Times
Fun Times at AHF team outings should take place quarterly, providing staff with regular opportunities throughout the year to connect, engage, and strengthen team relationships.
Yes. Each quarterly Fun Times at AHF team outing should be planned within the approved budget guidelines of $40 per person per quarter. Staff are encouraged to be mindful of costs and coordinate with the appropriate department or program lead for budget approvals before making purchases or reservations.
Staff should check with their leadership regarding available payment options, such as a company credit card, invoice processing, or the corporate GrubHub account. To request funding or GrubHub access, please complete the request form here. Be sure to include the event date and the number of staff attending.
Leaders should code these expenses under GL code 66400001 – Organizational Event and use the appropriate cost center WBS:
- 6070000001 – North
- 6070000002 – South
- 6070000003 – West
That’s completely okay. Participation is optional, and you can opt out at any time. If you change your mind later, you’re always welcome to opt back in, no pressure or obligation.
Fun Times is all about bringing teams together. Staff are encouraged to include other departments at their location when planning an outing. For example, if your site includes OTC, Rx, Wellness, or HCC teams, departments should plan one shared outing together whenever possible.
A Fun Times at AHF event is any organized team activity intended to promote staff engagement, team building, appreciation, or workplace connection. Examples may include team lunches, holiday gatherings, wellness activities, volunteer outings, celebrations, or other approved social events involving AHF staff.
Events should be inclusive, appropriate for the workplace, and aligned with AHF’s values and organizational guidelines. If you are unsure whether an activity qualifies, please contact TeamAHF@ahf.org for guidance.
For questions about planning or hosting a Fun Times event, please get in touch with TeamAHF@ahf.org for support and guidance.
Yes. Teams should submit an event recap after each Fun Times at AHF event. Recaps help highlight staff engagement, share successful activities across teams, and support future program planning.
Event recaps should include a summary of the event, photos if available, the number of staff who attended, and any required receipts or documentation. Please submit your recap here.
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No. This is a one-time benefit and can only be used once.
After submitting the form, please allow up to one week for your request to be reviewed, approved, and for the A&B points to be added to your account.
No. Proof only needs to show that a prescription was filled for the AHF staff member at an AHF Pharmacy. The medication name does not need to be visible.